Eastcoast
Gold Coast - Airport, Australia
Pick-up type:
Shuttle Bus
Directions to desk
Upon your arrival at the airport, you can take our free shuttle bus to reach the rental office which is located at 3 Karana Street, Tugun, less than 4.1 Kilometres away from the Terminal. For pick up please call 1800 474 258 (Within Australia) +61 7 5555 8908 (International mobiles)
Supplier details
Address
Off Airport, 3 Karana Street, Tugun, 4224, QLD, Queensland
Opening Hours
| Sun | 09:00 - 17:00 |
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
Cards Accepted at Pick-up:
ACCEPTED: Credit / Debit Card NOT ACCEPTED: Prepaid and Electronic Cards Book a car on our site using your preferred payment method. Remember you will need one of the accepted payment methods to temporarily hold the Refundable Security deposit/excess when you pick up the car. If you're unsure that your card is a credit card, check with your bank before you pick up the car. Prepaid cards are not accepted.
Useful Information
Included in the Price
• CDW (Collision Damage Waiver) and Vehicle Theft coverage with Excess.
(Not covered under the included cover: Tyres, Wheels, Rear view and side mirrors, Windows, Undercarriage. Please see more in the Excess and Liability section.)
• Third Party Cover
• Airport Service Fee
• One-way fee is included in the price quoted online and payable at the counter, only applicable for One Way Rentals.
• Breakdown assistance is included for mechanical failure.
• Unlimited mileage (except for Toyota Commuter)
Mandatory Documents and Important Information
The following documents are required to collect the vehicle:
• A printed version of your Rental Voucher
• Passport or Identification card
• A valid credit card in the name of the main driver
• A valid driving licence. International driving licence is required for customers whose licence is not written in Roman alphabet.
Non-EU customers: please note that your country might have driving license restrictions and you might need an international driving license. Please check with the official authorities of your country.
Age Restriction and Driving Licence: Drivers must be between 26 – 80 years and have held a valid driving licence for a minimum of 12 months. Car rental provider does not offer car rental to drivers with learners permit (L Plate).
Young Driver Fees: Young drivers surcharge is not included in the rental price. It is paid in the local currency at the rental desk. If you are aged between 21 and 25 years old you must pay a young driver surcharge of 9.90 AUD per day.
Voucher: A printed version of your rental voucher must be produced upon arrival at the rental desk. Failure to present the voucher means the car rental agent may charge you at the local rates. Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the local agent on collection of the vehicle. If you do not present the required documents, the documentation is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to release the vehicle and no funds will be reimbursed.
Please note the price of optional extras (including equipment and insurance) is subject to change without notice. The optional extras (equipment) are subject to availability.
Fuel policy
The car rental provider will provide you with a specific level of fuel and you will need to return the vehicle with the same level. Please make sure you check the level reading when you pick up the car.
Missing fuel will be charged on your return. The price per litre charged by the rental agent may be significantly higher than the price at the local service station.
Fuel charges are payable at the rental desk unless otherwise stated in the Included in the Price section.
